March 20, 2014

Unified Office Introduces SDN-based Total Connect Now(SM) Unified Communications 3.0 Service Platform

In order to offer consistent broadband networks for real-time communications to its clients, Unified Office, a provider of SDN-based hybrid private cloud managed Unified Communication and virtual office services to small and medium businesses (SMBs), announced the availability of its new Total Connect Now (TCN) 3.0 Hybrid Private Cloud service architecture based on the Unified Office adaptive Highest Quality Routing (HQR) software. The company has made this announcement at the Enterprise Connect (NewsAlert) Show. 

Total Connect Now (TCN) 3.0 has been independently tested by University of New Hampshire's Interoperability Lab (UNH-IOL). The university has verified that Unified Office raises the bar for Unified Communications (NewsAlert) end-to-end service quality and reliability.

 The testing includes various failover scenarios of the Unified Office fault tolerant HQR architecture while running under load. The testing verified that current calls continued while new calls were placed on the highest quality path available at the time they were made increasing overall availability and quality of experience.

 Erica Johnson Director, University of New Hampshire InterOperability Laboratory, said in a statement, “The UNH-IOL (NewsAlert) is excited to partner with Unified Office in performing independent testing on their VOIP services platform. We have validated that the TCN 3.0 HQR service architecture.”

The TCN 3.0 Service Architecture includes cloud-based Business Continuity/Disaster Recovery, Flexible Broadband Multi-Service Integration and innovative HTML5-based and WebRTC communications applications. TCN 3.0 with HQR dynamically adapts and ensures that the highest quality path is always selected for end-to-end communications. 

"We are pleased that the UNH-IOL has validated the performance of our TCN 3.0 service architecture and measured its ability to consistently deliver communication services to our customers with higher quality and increased reliability. With TCN 3.0 customers can make use of their broadband networks for real-time communications without worrying about frequent service quality and availability issues."

Edited by Cassandra Tucker


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