[August 14, 2013]

Market Research Reports, Inc. (www.marketresearchreports.com): MarketResearchReports: Big Data in Customer Relationship Management (CRM) is Set to Transform the Market, Finds New Report

(M2 PressWIRE Via Acquire Media NewsEdge) Market Research Reports, Inc. has added new report Big data in CRM in their offering. The report discusses how companies can enhance customer relationship experience by implementing Big data.

Customer Relationship Management (CRM) is a model of managing relationship and interaction between company and customer. This includes using technology for organizing, automating, and synchronizing all customer-related information like sales, marketing, services, support and more.

Big Data represents more than just a collection of data sets that form a large quantity of data, which is difficult to process using traditional data processing applications.

Big Data also represents a big business opportunity it is poised to do more than just improve CRM. Big Data and related analytics systems and processes are poised to revolutionize customer-provider relationships, interactions, and even business models.

This report evaluates the utilization of Big Data and analytics to optimize and transform customer relationship management (CRM) systems, processes, and procedures. The report includes case-studies for CRM systems that are employing Big Data. The report provides analysis of companies providing Big Data solutions for CRM systems. The report also provides a view into the future of Big Data in CRM including challenges, opportunities, and outlook.

Target Audience: o Big Data companies o CRM systems developers o Governmental organizations o Telecommunications companies o Analytics and data reporting companies o Data storage and processing companies o Research and development organizations o Cloud infrastructure and service providers o Wireless and online CRM application developers o Retail and wholesale products and services companies Report Benefits: o Identify Big Data vendors to CRM o Understand the role of Big Data in CRM o Understand the challenges of Big Data in CRM o Identify CRM companies employing Big Data solutions o Understand CRM improvements from Big Data solutions o Gain insights into the future of CRM with Big Data and analytics Company Coverage o Avanade o Cegedim o Ecenta o Hexware o IBM o MetaSoftTech Solutions o Microsoft o Oracle o SalesLogix o WorkDigital o Zoho For more information visit: https://www.marketresearchreports.com/mind-commerce/big-data-customer-relationship-management-crm Get all the reports under one page, visit our Big data section: https://www.marketresearchreports.com/big-data About Market Research Reports, Inc.

Market Research Reports, Inc. (https://www.marketresearchreports.com/) is the world's leading source for market research reports and market data. We provide you with the latest market research reports on global markets, key industries, leading companies, new products and latest industry analysis & trends.

((M2 Communications disclaims all liability for information provided within M2 PressWIRE. Data supplied by named party/parties. Further information on M2 PressWIRE can be obtained at https://www.presswire.com on the world wide web. Inquiries to [email protected])).

(c) 2013 M2 COMMUNICATIONS

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