TMCNet:  SageNet Delivers Premier Cloud Offering to Nation's Largest Retailers and Enterprises with GENBAND Nuvia Platform

[March 18, 2015]

SageNet Delivers Premier Cloud Offering to Nation’s Largest Retailers and Enterprises with GENBAND Nuvia Platform

GENBAND™, a leading developer of real time communications software solutions, today announced that SageNet, a leading Managed Network Solutions (NewsAlert) partner, is leveraging the Nuvia™ platform to deliver Unified Communications as a Service (UCaaS) to its large base of retail and enterprise customers. Nuvia’s cloud-based solution provides SageNet customers with a full suite of business communications and collaboration tools.

Two large national SageNet retail customers have recently signed up to deploy the Nuvia platform and the company will continue to sell the service to new and existing customers. Nuvia’s capabilities include HD voice, video, multimedia messaging, mobility, conferencing, Web collaboration, desktop unified communications (UC) clients and fixed-mobile convergence.

“We are fortunate to support over 160,000 locations for many of the country’s largest retailers, state lotteries and energy companies – so we conducted a thorough evaluation prior to selecting Nuvia as our UCaaS solution,” said Brad Wise, President of SageNet. “The combination of carrier-grade services and a differentiated offering couldn’t be matched. Of course, we would never ask our customers to use a solution we did not use ourselves so we also have deployed Nuvia across our own Enterprise and Call Center. As a Managed Services Provider, it is our job to deliver robust, cutting-edge solutions to our customers, all while eliminating the hassle factor that can sometimes come with advanced technology solutions. The fact that we can package Nuvia’s UC features and SIP Trunks from multile providers and deploy all endpoints nationwide over our own MPLS Network for QoS takes the complexity out of what could otherwise be a somewhat daunting task for our customers. GENBAND’s (NewsAlert) Nuvia solution enables us to deliver the value-add that our customers have come to know and expect.”

“We are excited to support SageNet in driving powerful UC capabilities into retail and other verticals nationwide and to help fortify their businesses with best-in-class communications services and productivity tools,” said Jon Jorgl, President of Enterprise Solutions at GENBAND. “SageNet customers are looking for enterprise-wide communications capabilities that are richer and can be deployed faster and more effectively maintained without burdening local staff. It’s a case study for how cloud-communications is improving the end-user experience and simultaneously improving the CFO’s bottom line.”

SageNet is further leveraging Nuvia’s multi-site management capabilities outside of traditional retail and enterprise environments. The company’s satellite communications practice is using Nuvia to deliver robust communications services to challenging environments such as offshore/onshore oil rigs. Those same services are also offered to more traditional enterprises as a back-up solution in the event of communications failures.

In addition to its comprehensive suite of enterprise-ready communications solutions that meet the diverse needs of today’s workforce, Nuvia builds on GENBAND’s foundation of millions of business lines deployed with leading service providers. This heritage enables the Nuvia platform to support legacy Nortel (NewsAlert) IP phones, making it extremely attractive and a cost-effective migration option for CS 1000 customers seeking to preserve their endpoint investments.

To see a demonstration of Nuvia services, please visit GENBAND at Booth 501 at Enterprise Connect. To learn more about Nuvia services visit

Key Takeaways:

  • SageNet has selected the GENBAND Nuvia cloud service to deliver best-in-class UCaaS services to its existing and new customers in the retail, healthcare, energy and financial services sectors.
  • Two large SageNet retail customers have recently signed up to deploy Nuvia.
  • SageNet selected GENBAND because of its carrier-class, comprehensive UC capabilities.
  • Nuvia, which offers a failover back-up solution in case of communications failure, can be deployed in various environments such as traditional retail and healthcare or over diverse communications technologies such as satellite and cellular.

About SageNet

SageNet designs, implements and manages fast, secure and reliable networks that empower organizations to achieve their core business objectives.

Formed by the merger of SageNet, founded in 1998, and Spacenet, founded in 1981, today’s SageNet offers a uniquely broad and deep understanding of local and wide area networks, backed by a proven track record of deploying customer-focused technology solutions.

Our integrated network infrastructure, dedicated personnel and innovative products and solutions suite sets a new standard among Managed Service Providers. Combining longstanding traditions of industry leadership, innovation, and a passionate commitment to customer support, we now manage communications at more than 160,000 locations for many of the nation’s leading retail, healthcare, financial and energy companies, as well as public utilities, state lotteries and government agencies.

And, we deliver it all with the peace of mind that only a trusted, single point of accountability can provide.


GENBAND is a global leader in real time communications software solutions for service providers, enterprises, independent software vendors, systems integrators and developers in over 80 countries. The company’s Network Modernization, Unified Communications (NewsAlert), Mobility and Embedded Communications solutions enable its customers to quickly capitalize on growing market segments and introduce differentiating products, applications and services. GENBAND’s market-leading solutions, which are deployable in the network, on premise or through the cloud, help its customers connect people to each other and address the growing demands of today’s consumers and businesses for real time communications wherever they happen to be. To learn more visit

GENBAND, the GENBAND logo and icon and Nuvia are trademarks of GENBAND.

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